Privacy Policy

1. Introduction

This Privacy Policy explains how Algoment Artificial Intelligence Consultancies LLC (SOL) (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website www.algoment.com (the “Site”). We are committed to protecting your privacy and complying with all applicable UAE laws and regulations, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Definitions

For the purposes of this Privacy Policy:

• “Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”).
• “Processing” means any operation performed on Personal Data, including collecting, storing, using, or disclosing it.
• “Data Subject” means the individual to whom Personal Data relates.
• “Controller” means the entity that determines the purposes and means of Processing Personal Data.
• “Processor” means the entity that Processes Personal Data on behalf of the Controller.
• “Consent” means a specific, informed, and unambiguous indication of the Data Subject’s agreement to the Processing of their Personal Data.

3. Information We Collect

3.1 Information You Provide to Us

We may collect the following Personal Data when you voluntarily provide it:

• Name and contact details (email address, phone number, postal address)
• Company name and job title
• Account login credentials (username and password)
• Payment information (credit/debit card details, bank account information) — Note: We do not store full payment details on our servers
• Communications you send to us (emails, messages via contact forms)
• Any other information you choose to provide

3.2 Information We Collect Automatically

When you visit our Site, we may automatically collect:

• Technical Information: IP address, browser type and version, time zone setting, operating system, device type
• Usage Information: Pages you visit, links you click, referring website addresses, date and time stamps
• Location Information: Approximate geographic location based on IP address

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Under UAE regulations, we obtain your consent before placing non-essential cookies on your device.

• Strictly Necessary Cookies: Required for the website to function (no consent required)
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track your browsing habits for advertising purposes

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. How We Use Your Personal Data

We Process your Personal Data only for legitimate purposes disclosed at the time of collection, including to provide and manage our services, respond to your enquiries, process transactions, send service notifications, improve our website and offerings, comply with legal obligations, and prevent fraud or misuse of our platform.

We will not Process your Personal Data for purposes incompatible with those described above without obtaining your prior Consent.

5. Marketing Communications

We may send you marketing communications about our products, services, and events if you have provided your Consent, or we have an existing business relationship with you and the communications are relevant to that relationship.

You have the right to opt out at any time by clicking the “unsubscribe” link in any marketing email or contacting us at info@algoment.com.

6. Sharing Your Personal Data

We will not sell, rent, or trade your Personal Data to third parties. We may share your information in the following circumstances:

6.1 Service Providers

Third-party vendors who help us operate our website and business (e.g., hosting providers, payment processors, analytics providers). These processors are contractually obligated to protect your data and process it only according to our instructions.

6.2 Legal and Regulatory Authorities

When required by applicable law, regulation, or legal process (e.g., court order, government request). We will only disclose information as permitted under the PDPL and other relevant laws.

6.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your Personal Data may be transferred to the successor entity.

6.4 With Your Consent

We may share your information with third parties when you have provided explicit Consent.

7. Cross-Border Data Transfers

Your Personal Data may be transferred to, stored in, and processed in countries outside the UAE. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Transferring only to countries that provide adequate data protection levels
• Implementing standard contractual clauses approved by the UAE Data Office
• Obtaining your explicit Consent where required

8. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure payment gateways for financial transactions
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only

However, no method of transmission over the Internet is 100% secure. You transmit information to us at your own risk.

9. Data Breach Notification

In the event of a Personal Data breach, we will:

• Notify the UAE Data Office (or relevant Competent Authority) as required by law
• Notify affected Data Subjects if the breach is likely to result in a high risk to their rights and freedoms
• Take immediate steps to contain and remediate the breach

10. Data Retention

We retain your Personal Data only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

• Account information: Duration of your account + 6 years
• Transaction records: 6 years (as required by UAE Central Bank or CMA Capital Markets Authority regulations where applicable)
• Marketing preferences: Until you opt out
• Website usage data: 36 months

When no longer required, we securely delete or anonymize your Personal Data.

11. Your Rights Under UAE PDPL

As a Data Subject under UAE law, you have the following rights regarding your Personal Data:

• Right of Access: Obtain a copy of your Personal Data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your Personal Data in certain circumstances
• Right to Restriction: Request that we limit the Processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to Processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw your Consent at any time, without affecting the lawfulness of prior Processing

To exercise these rights, please contact us using the details in Section 15. We will respond within 30 days as required by law. We may need to verify your identity before processing your request.

12. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect Personal Data from minors. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites. Once you leave our Site, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before submitting any Personal Data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on this page with a revised “Last Updated” date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically.